Scope
The refund policy applies to standard paid plans purchased directly from Nbility. Customized services, consumed resources, or items otherwise agreed in a contract may not apply.
Process
To request a refund, please submit your order details, refund reason, and supporting materials through the support or business channels announced later. We will respond after review.
Timing
The intake window, review period, and reversal time vary by payment method and order status. The final outcome is per the actual notice.